PRIVACY POLICY
Incident Guidance is committed to protecting the privacy and confidentiality of individuals and organisations who interact with our website and contact us regarding consultation, implementation, partnership, or operational discussions.
This Privacy Policy outlines how we collect, use, store, and manage personal information through the Incident Guidance website and related communications.
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Information We May Collect
We may collect personal and organisational information including:
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Name
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Email address
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Phone number
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Organisation name
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Position or role
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Information submitted through contact forms, enquiries, or email communications
We only collect information reasonably necessary to respond to enquiries, support discussions, and communicate regarding our services and operational infrastructure.
2
How Information Is Collected
Information may be collected when you:
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Submit an enquiry through the website
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Contact us via email
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Request consultation or implementation discussions
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Communicate with us regarding services, partnerships, or operational matters
3
How We Use Information
Information collected may be used to:
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Respond to enquiries and communications
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Discuss implementation, consultation, or partnership opportunities
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Provide information regarding Incident Guidance and related services
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Maintain internal records of communications and operational discussions
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Improve our website and communications
We do not sell personal information to third parties.
4
Information Storage & Security
Information submitted through the website or email communications may be stored within secure business systems, including Microsoft Outlook and associated Microsoft business infrastructure.
Incident Guidance takes reasonable steps to protect information from unauthorised access, misuse, loss, disclosure, or alteration.
Access to information is restricted to authorised personnel where reasonably required.
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Disclosure of Information
We do not disclose personal information to third parties except:
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where required by law
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where necessary to support operational or technical services
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where disclosure is authorised or requested by the individual or organisation
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Website & Third-Party Services
Our website may utilise standard website hosting, analytics, security, or infrastructure services provided by third-party providers.
These services may collect limited technical information such as browser type, device information, or website usage data for operational, security, or performance purposes.
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Future Platform Development
Incident Guidance is currently developing operational infrastructure and software capabilities. As the platform evolves, this Privacy Policy may be updated to reflect additional services, operational functionality, or platform features.
Updated versions of this Privacy Policy may be published on this website from time to time.
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Your Rights
You may request access to personal information we hold about you, or request correction of inaccurate information, by contacting us directly.
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Last Updated
This Privacy Policy may be updated periodically to reflect operational, legal, or organisational changes.
Last updated: May 2026